Terms and Conditions

Terms and Conditions

Last updated: October 2025

Welcome to Elyssor’s Treasures. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products.
By accessing or purchasing from our store, you agree to be bound by these terms. Please read them carefully before placing an order.


1. Company Information

Elyssor’s Treasures is operated by:
Jamba Invest BV
Registered in Belgium
VAT number: BE0837048236
Registered office: Vossekotstraat 150 - Sint-Niklaas, Belgium
Contact email: info@elyssorstreasures.store


2. Products

We offer a curated selection of jewelry, gifts, and accessories.
All products displayed on our website are physical items. We take great care to ensure all product images, descriptions, and details are accurate; however, minor variations in color or material may occur due to lighting or manufacturing differences.


3. Prices and Payments

All prices are listed in Euros (EUR) and include applicable taxes where required by law.
We accept the following payment methods: Visa, Mastercard, PayPal, Shop Pay, and iDEAL.

Payments are processed securely through our payment partners. Your financial information is never stored on our servers.


4. Shipping and Delivery

We proudly offer worldwide shipping on all orders.
Every order is processed within 24 hours after payment confirmation and shipped directly from our supplier.

Average delivery time: 10–14 business days (depending on destination).
Shipping costs: Always free of charge — no minimum order required.
Tracking: All orders are shipped with a trackable tracking code, available within 2–3 days after dispatch.

Please note: delivery times may vary due to customs, local postal delays, or high-demand periods.


5. Returns and Refunds

We want you to love your purchase! If for any reason you’re not satisfied, you may return your order within 30 days of receiving it.

To request a return or refund, please contact us at info@elyssorstreasures.store with your order number and details.
Items must be unused, in their original packaging, and in the same condition as received.

Once your return is approved, we will process your refund to your original payment method.


6. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible at info@elyssorstreasures.store.
Orders can only be cancelled before they are processed or shipped. Once dispatched, they are subject to the standard return procedure.


7. Liability

Elyssor’s Treasures is not liable for delays caused by postal services, customs inspections, or events beyond our control.
We are also not responsible for any indirect or consequential losses arising from the use or misuse of our products.

All products should be handled and worn with care. We are not liable for damage caused by improper use, care, or maintenance.


8. Intellectual Property

All content on this website, including text, logos, designs, product photos, and graphics, is the property of Elyssor’s Treasures and protected by copyright and trademark laws.
No part of this site may be copied, reproduced, or distributed without prior written permission.


9. Privacy

Your privacy is important to us. All personal information is handled in accordance with our [Privacy Policy] (to be linked once published).


10. Governing Law

These Terms and Conditions are governed by the laws of Belgium.
Any disputes arising in connection with your purchase or use of our website shall be subject to the exclusive jurisdiction of the courts of Belgium.


11. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 info@elyssorstreasures.store
We aim to respond to all inquiries within 24 hours.